OEC dead in the water this AM?

Discussion in 'Retail Brokers' started by indahook, Aug 31, 2009.

  1. in 2020 when people will look at us they will think we were really crazy to trade in such an environment !
     
    #141     Sep 21, 2009
  2. Devin Brady

    Devin Brady ET Sponsor

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    There is a substantial risk of loss in trading futures, options and forex. Past performance is not necessarily indicative of future results
     
    #142     Sep 21, 2009
  3. Correct me if I'm wrong here, but isn't their demo FREE? Seems a bit silly to be complaining about that. What am I missing here?
     
    #143     Sep 21, 2009
  4. garak

    garak

    no it is not. there is a 14 day free trial though
     
    #144     Sep 22, 2009
  5. I am looking back for the last month and thinking the same thing. :D

    Open E Cry's charts are still not staying up all day after a month, and their trade executions are mostly working some days.
     
    #145     Sep 22, 2009
  6. These guys are dead wood. I just got the demo, and was excited to give it a try, except things started messing up, and the customer rep had no earthly idea what i was talking about, or any knowledge on how to fix the problem. Things like:

    - How do i filter after hrs trading?
    - I couldn't get the pitch fork tool to work.
    - the data on my charts was running off the bottom and disappearing...

    Basic stuff, and he had no clue.

    He just kept telling me to "wait a minute"...so after 10mins, he tells me that my issue was submitted to the "IT" dept and someone will be with me in the morning...pft!
     
    #146     Dec 15, 2009
  7. garak

    garak

    There are video tutorials so why to bother the customer support on how to use an indicator and stuff like that?

    Btw: Eurex feed was just down for 10 mins. But they got this fixed rather quick :D :(
     
    #147     Dec 15, 2009
  8. garak

    garak

    Here we go again: shortly bevor German ZEW News Eurex feed goes down again for about 10 mins
     
    #148     Dec 15, 2009