it's 1pm pst and the Oanda help desk should be manned soon and i'll phone them but is anyone else having FXTrade/Game platform problems ? slow connecting and no price history on the charts, though price appears to be ticking
didn't phone them, loaded the platform ok with full price history after last week's record trading volume what may have happened was the hampster died of exhaustion during the weekend and the system was reduced to battery backup euro + 130pips since fri Close - currently 1.289+ and rising see those Saturday afternoon trades, and the 100++pip swings this afternoon - Lot of trading going on, usdjpy and chf's active too
Traxex, so far as i know Oanda is the only fx broker providing 24/365 trading they do not staff Customer Service/Support during the weekend - "We are here to help you 24 hours a day from Sun at 4pm EST to Fri at 4 p.m. EST" i'd have thought they'd have someone to kick the hampster's cage if needed during the wkend - strictly a techie but who knows each fx broker sets their own start/end and holiday hours, most open on Sun after 2pm pst and there's little to no trading on Oanda during the wkend until Sun morning maybe, after 10am pst, but that wkend May 8/9 was the PIIGS bailout announcement and the eurusd ran up 350+ pips above the Fri close not sure but think Oanda increase the spread manually, during rth is usually 0.9 pips on the wkend usually 10 pips, i've seen it as high as 20 - that wkend ? the trading activity that wkend and volatility may have kicked-in breakers which if no one was around to respond to caused the slow load/no history next time something like that happens i'll call them and ask for an explanation