Not getting quotes on IB

Discussion in 'Trading Software' started by trader99, May 3, 2006.

  1. trader99


    what's going on? I'm in a position? hmm.. it was fine a few minutes earlier.

    also, let's say i have a position on before i go to work. i put a stop. but tws shut down after a while? hmm.. it doesn't keep running all day during the trading day? so one has to actively monitor? hmm.

    Now, I can't even log in. Anyone experience the same problems?
  2. rcj


    Not a problem here. Tws has been running on my PC
    all afternoon and evening. Of course it does disconnect
    for a few min. around 11:30 CDT when IB does some
    work on the servers.

    ........ rj
  3. def

    def Sponsor

    Look at the time, each day around midnight US time, accounts on the US and European servers go through a daily reset. The reset takes 1-5 minutes. Next time, rather than post, how about picking up the phone and calling the help desk or starting a customer chat. You'd have an immediate answer.

    you might want to review this page in detail: