Noob question about R Trader

Discussion in 'Trading Software' started by MichalTr, Apr 25, 2018.

  1. MichalTr

    MichalTr

    hello,

    I have some question about R Trader - is it normal that when I move mouse pointer over price, the price disappear ? And when I move it away from the price I can see it again ? And if it is "normal" - is there a way to change it ? It's weird
     
  2. MattZ

    MattZ Sponsor

    Are you referring to DOM? Chart? I have it open now and can test to try and help. Attach a screenshot if possible, just make sure your account # is not shown.
     
  3. MichalTr

    MichalTr

    Hello @MattZ

    I'm talking about DOM. I have it on computer in office and I'm at home now. So I can't attach screenshots at the moment :/

    But it looked exactly like on this video:
     
  4. MattZ

    MattZ Sponsor

    Step one. Go to File and click on "Check for Updates" let me know if the numbers still disappear after that.
     
  5. MichalTr

    MichalTr

    Ok, thank you I will check it when I have access to it (tomorrow). But it's clean and recent install - I just wanted to test the platform. So not sure if it will help. But I will try.
     
  6. MattZ

    MattZ Sponsor

    Ok, I see the issue. Yes, the numbers do disappear. I believe this is related to TT patent.
     
  7. MichalTr

    MichalTr

    That's what i thought. So there is no option to make it "normal" ?
     
  8. MattZ

    MattZ Sponsor

    As far as this functionality, there is nothing you can do. However, R Trader hs many other benefits and you can see them in the video we have made with Rithmic

     
    MichalTr likes this.