A nightmare ttrying to get up & running. Playing E-Mail ping pong with customer service. Do they get it? 2 week trial ,I am going on for days trying to get chart up. They state if there was phone service there would be a wait! Well hello, I never had this with other platforms
. Sorry to hear about that. I have not used Ninja.....but have talked with Ray, the CEO. Bright guy, very nice....not a big outfit. Maybe give it a little bit more time and you'll get it fixed up. I'll bet you will be very happy once you do so. Good Luck. .