Ninja issues today?

Discussion in 'Trading Software' started by r-in, Oct 4, 2010.

  1. r-in

    r-in

    Anyone having an issue with order depth display today? I have the TT feed and for some reason today I am only getting the volume at the bid/ ask to display and not the volume of orders at the next 4 or 5 levels either side. Yes, I'm calling the broker and posting at Ninja, but like to have input from others when I get the canned IT responses, of "it must be on your end".
    Thanks
     
  2. NinjaTrader_Ray

    NinjaTrader_Ray ET Sponsor

    Do you have "Show Depth" set to true under the SuperDOM Properties window?
     
  3. r-in

    r-in

    Ray, Thank you, that was the issue. Can you tell me how that setting changed? I had set it to "true" when I first started using Ninja a couple years ago, and haven't gone into the properties since. I had depth last week, but obviously it somehow changed when I opened this morning. I'd be cusiour if you had any input on why that might have happened.
    Thank you
     
  4. NinjaTrader_Ray

    NinjaTrader_Ray ET Sponsor

    You are very welcome. I would unfortunately not know how that could have happened. We have never had a report of this before.