I am trying Ninja charts demo and can't believe what I've found. They have a workspace where you can keep all of your charts for ES, ZN, NQ, YM and other. Within the workspace they have templates where you can keep different studies. Now what is really stupid is that when you switch between the templates , ALL of yours markers, trendlines, levels, Andrews pitch forks etc disappear. When you come back to your original template you have to redraw everything again. Customer service is telling me that this is normal. Are they insane ? Is the Ninja really that bad or I am just dealing with incompetent reps ?