Have you seen the redesign on Street.Com? This is an automated message informing you the status of your customer service request. If you have any questions/concerns regarding this incident please contact us and refer to ticket #: 391452. To update this request via email click on 'Reply' and delete the original text message to avoid To update this request via email click on 'Reply' and delete the original text message to avoid redundancy. Request ID: 391452 Title: Look/Feel of the New Site === UPDATE Teyanna Warren: 2/7/2008 11:22:33 AM Dear Stonedinvestor We truly appreciate your feedback. Your comments help us stay on track and consistently exceed our customers' expectations. Please let us know if we may be of any assistance during your visits to our site. Please feel free to contact the Customer Service Department at 1-866-321-8726 or 1-212-321-5200 (Mon - Fri 8am - 6pm E.S.T.) with any questions. Happy investing! Regards, Customer Service Team 1-866-321-TSCM (8726) or 1-212-321-5200 Mon - Fri 8 a.m. to 6 p.m. ET For any questions on our terms of use please refer to the following: http://www.thestreet.com/tsc/commerce/terms/terms_of_use.html === REQUEST SERVICE StarWatch: 2/7/2008 10:21:11 AM - Request logged by e-mail [feedback@thestreet.com - feedback@thestreet.com] on 2/7/2008 10:21:10 AM (07-Feb-08 03:21 PM - GMT) From: stonedinvestor Message: Guys is this a bad joke? this is the ugliest worst redesign of a web site in the history of the net. the colors hurt the eyes, the information is hidden and not accessible. The experience is frustrating and negative. worse yet the new site is slow as a snail and doesn't work hardly at all with safari. and even worse the news is no longer fresh. It is now after 10:00 in the morning and shares of orion energy are down over 40% on pretty good earnings. It might be a great bounce play but go to Street.Com and something as simple as last nights earnings and today's reaction both are not entered. This is truly an epic mistake and several people need to lose their jobs. Did you do any pre testing? Pathetic. ~ stoney
i would have to agree with stoney i usualy browse the site 2-3 times a day for the video's i kept on saying to myself damn wheres the video selection since they have changed the format lets short thestreet.com