Uhm....Since 1999, seems like I've seen about a million of these "IB bitch threads". Seems IB has an almost perfect record when all the facts come out. That's why I am always highly suspicious when these threads show up on the internet. Aimie is the best CS rep I've found at IB.
I had money disappear with IB too. I wrote a bunch of naked S&P puts in 2008 and 2009 and watch TWS every day. I don't know what happen but I watch TWS every day and each day some of my money disappear. It mystery to me why only naked put cause all my money to disappear when market only go down by half. You have same problem I have.