mutichart trial report

Discussion in 'Trading Software' started by pihhip, Apr 15, 2008.

  1. pihhip

    pihhip

    some one can help? here my chat with mutichart support:
    TS SUPPORT:
    Thank you for your interest in our products.
    If you have any questions we would be happy to answer them.
    TS SUPPORT:
    Hello, how can I help you?
    TS SUPPORT:
    Hello Vie
    vie:
    I''m try mutichart
    TS SUPPORT:
    That's great
    TS SUPPORT:
    do you need any help or have any questions?
    vie:
    how can i access 30m data in 5min script
    vie:
    muti timeframe
    vie:
    as in efs of esignal
    TS SUPPORT:
    30m = 30 minutes
    vie:
    yeah
    TS SUPPORT:
    it need to be wirtten in EasyLanguage
    TS SUPPORT:
    you can refere the second data to the first first data
    vie:
    do your mutichart have some functions like efsInternal() in efs of esignal
    vie:
    could you give some examples?
    TS SUPPORT:
    EFS is not supported not supported in MultiCharts but we can transfere EFS via EasyLanguage in Multicharts
    vie:
    i see, not support EFS
    vie:
    but ,do your mutichart have some functions like efsInternal() in efs of esignal
    TS SUPPORT:
    do you have this function currently?
    vie:
    yes
    TS SUPPORT:
    please give me a breif description what these function does?
    vie:
    plot 25 ma of 15min in 50t period
    TS SUPPORT:
    Moving Average is already included in Multi Charts
    TS SUPPORT:
    you can define the parameter as you wish
    vie:
    no ,It's only a example
    TS SUPPORT:
    Go to insert Study, then Indicators and search for Indicators with "Mov Avg" in the beginning
    vie:
    IT;s not my need
    vie:
    could you translate my example efs into your mutichart??
    TS SUPPORT:
    plot 25 ma of 15min in 50t period ---- this example?
    vie:
    not
    vie:
    some like ma

    Operator TS SUPPORT has invited Sergee to join this conversation. Currently in room: TS SUPPORT, vie, Sergee.

    Sergee:
    One moment please.
    vie:
    ok
    Sergee:
    What is 50t period?
    vie:
    50ticks
    Sergee:
    if you could explain this line in plain English we would give you the line in EL right away
    vie:
    are you know muti tiimeframe function "efsInternal" of EFS in esignal?
    Sergee:
    no
    vie:
    how can i get the value of function of 15minute period in 5minute period
    Sergee:
    you can reference another data series from a strategy applied to the first data series
    vie:
    any example?
    Sergee:
    I would strongly recommend you to consult the PowerLanguage Help. It contains exhaustive information and examples
    vie:
    acticually ,i almost exam all the functions and indicators in power language and try find a replacement of efsInternal()
    Sergee:
    we don't provide support for EFT
    Sergee:
    sorry EFS
    Sergee:
    This can be done only within framework of custom programming
    vie:
    which function reference another data series ?
    vie:
    could you translate a very simple efs indcator into your powerlanguage?
    Sergee:
    Yes we can. But please notice that this can be done only for a separate fee.
    vie:
    waaaa
    vie:
    it's only for example!
    vie:
    5 line code!
    vie:
    which function reference another data series ?
    vie:
    are you answer it for a fee?
    vie:
    HOW REFERENCE?
    vie:
    "you can reference another data series from a strategy applied to the first data series"
    vie:
    Sergee?
    Sergee:
    Kindly wait one moment, please.
    Sergee:
    Here are examples:
    close of data2
    or
    plot1(close of data2);
    vie:
    HOW run anoter function in different period?
    vie:
    ?
    vie:
    Sergee?
    Sergee:
    Please consult the PowerLanguage tutorial and you will find the answers there

    TS SUPPORT has left the conversation. Currently in room: vie, Sergee.

    vie:
    it's only a function,but icannot find
    vie:
    too bad support
     
  2. gttrader

    gttrader

    RTFM
     
  3. Baywolf

    Baywolf

    Wow. Thanks for raising my blood pressure.
     
  4. We find it dishonest to take sentences out of context and to distort their meaning. Despite your difficulties with the English language our techsupport representatives have taken every effort to answer your technical questions by giving you specific examples of how functions you asked about work. Since your question was really unclear we suggested you to send it to our email so we would study it in detail and provide you with help absolutely for free even though it goes beyond responsibilities of techsupport.
    We are always eager to help our customers and we don't know what else can techsupport do in such circumstances.

    Below is the original untruncated transcript of our conversation with you:
    _________________________________________

    Chat Transcript
    Visitor: vie
    Operator: TS SUPPORT
    Operator: Sergee
    Company: TS SUPPORT
    Started: 15 Apr 2008 18:46:35
    Finished: 15 Apr 2008 19:58:35


    TS SUPPORT:
    Thank you for your interest in our products.
    If you have any questions we would be happy to answer them.

    Operator TS SUPPORT sent chat invitation to Guest visitor.

    Chat invitation has been displayed to the visitor.

    Chat invitation accepted by the visitor.

    TS SUPPORT:
    Hello, how can I help you?

    vie visitor is now online.

    TS SUPPORT:
    Hello Vie
    vie:
    I''m try mutichart
    TS SUPPORT:
    That's great
    TS SUPPORT:
    do you need any help or have any questions?
    vie:
    how can i access 30m data in 5min script
    vie:
    muti timeframe
    vie:
    as in efs of esignal
    TS SUPPORT:
    30m = 30 minutes
    vie:
    yeah
    TS SUPPORT:
    it need to be wirtten in EasyLanguage
    TS SUPPORT:
    you can refere the second data to the first first data
    vie:
    do your mutichart have some functions like efsInternal() in efs of esignal
    vie:
    could you give some examples?
    TS SUPPORT:
    EFS is not supported not supported in MultiCharts but we can transfere EFS via EasyLanguage in Multicharts
    vie:
    i see, not support EFS
    vie:
    but ,do your mutichart have some functions like efsInternal() in efs of esignal
    TS SUPPORT:
    do you have this function currently?
    vie:
    yes
    TS SUPPORT:
    please give me a breif description what these function does?
    vie:
    plot 25 ma of 15min in 50t period
    TS SUPPORT:
    Moving Average is already included in Multi Charts
    TS SUPPORT:
    you can define the parameter as you wish
    vie:
    no ,It's only a example
    TS SUPPORT:
    Go to insert Study, then Indicators and search for Indicators with "Mov Avg" in the beginning
    vie:
    IT;s not my need
    vie:
    could you translate my example efs into your mutichart??
    TS SUPPORT:
    plot 25 ma of 15min in 50t period ---- this example?
    vie:
    not
    vie:
    some like ma

    Operator TS SUPPORT has invited Sergee to join this conversation. Currently in room: TS SUPPORT, vie, Sergee.

    Sergee:
    One moment please.
    vie:
    ok
    Sergee:
    What is 50t period?
    vie:
    50ticks
    Sergee:
    if you could explain this line in plain English we would give you the line in EL right away
    vie:
    are you know muti tiimeframe function "efsInternal" of EFS in esignal?
    Sergee:
    no
    vie:
    how can i get the value of function of 15minute period in 5minute period
    Sergee:
    you can reference another data series from a strategy applied to the first data series
    vie:
    any example?
    Sergee:
    I would strongly recommend you to consult the PowerLanguage Help. It contains exhaustive information and examples
    vie:
    acticually ,i almost exam all the functions and indicators in power language and try find a replacement of efsInternal()
    Sergee:
    we don't provide support for EFT
    Sergee:
    sorry EFS
    Sergee:
    This can be done only within framework of custom programming
    vie:
    which function reference another data series ?
    vie:
    could you translate a very simple efs indcator into your powerlanguage?
    Sergee:
    Yes we can. But please notice that this can be done only for a separate fee.
    vie:
    waaaa
    vie:
    it's only for example!
    vie:
    5 line code!
    vie:
    which function reference another data series ?
    vie:
    are you answer it for a fee?
    vie:
    HOW REFERENCE?
    vie:
    "you can reference another data series from a strategy applied to the first data series"
    vie:
    Sergee?
    Sergee:
    Kindly wait one moment, please.
    Sergee:
    Here are examples:
    close of data2
    or
    plot1(close of data2);
    vie:
    HOW run anoter function in different period?
    vie:
    ?
    vie:
    Sergee?
    Sergee:
    Please consult the PowerLanguage tutorial and you will find the answers there

    TS SUPPORT has left the conversation. Currently in room: vie, Sergee.

    vie:
    it's only a function,but icannot find
    vie:
    too bad support
    Sergee:
    If you send me this request to our e-mail we could give you a detailed reply via email
    vie:
    your mail pls?
    vie:
    email
    Sergee:
    help(at)tssupport.com

    vie has left the conversation. Currently in room: Sergee.

    Sergee is now off-line and may not reply. Currently in room: room is empty.

    Sergee is now on-line. Currently in room: Sergee.

    Sergee has left the conversation. Currently in room: room is empty.


    _________________________________________________


    As you well know within the framework of the current promo action we are offering 1 programming hour during which you can consult our highly proficient EasyLanguage experts absolutely for free.
    If you purchase MultiCharts before the 20th of April our EL engineers will help you customize your existing strategy free of charge thus supercharging your trading ideas with the expertise of our engineers.
     
  5. You think with your vague broken english and unintelligible question that TS should spend more time trying to decode shit for some moron?!?!?

    I am surprised and upset they even wasted that much time with you. This is not a tool for tools. This program should be used only by sophisticated traders.

    Check out etrade charts chump... better fit for you.
     
  6. pihhip

    pihhip

    see the time guy in your log!

    following is in at lest 10 minute later when i had posted the chat text!

    Sergee:
    If you send me this request to our e-mail we could give you a detailed reply via email
    vie:
    your mail pls?
    vie:
    email
    Sergee:
    help(at)tssupport.com
     
  7. pihhip

    pihhip

    sorry for my so called vague broken english!
    pls ignore it if your can not understand it.
    NO one ask you should response it
    I have notice some of your post about mutichart!
    Maybe some stuff of tssupport.com?

    "This program should be used only by sophisticated traders. "
    Maybe I should continue to use esignal pro chart !
    mutichart is only a trail for your sophisticated traders!
    mutichart is too sophisticated than esignal pro!
     
  8. WD40

    WD40


    What is the point of your chat log?
    To show that MultiCharts tech support is ignorant because they don't know your eSignal lingo?
    or to prove to the whole World beyond a reasonable doubt that MultiCharts tech support people are very nice and accommodating? even to a JK?
    ROFLMAO
     
  9. pihhip

    pihhip

    my questiuon about muti timeframe:
    1.How to create a multiple time frame Series?
    2.How to plot values from a multiple time frame Series.

    following is a very simple example in EFS of esingal pro,
    How to realize it in powerlanguage of mutichart ?

    var fpArray=new Array(5);
    function preMain()
    {
    setPriceStudy(true); //ouput goes onto chart w/ prices

    var x=0;
    fpArray[x] = new FunctionParameter("Interval", FunctionParameter.STRING);
    with(fpArray[x++]){
    setName("Interval");
    addOption("15");
    addOption("1OR");
    addOption("20R");
    addOption("50T");
    addOption("75T");
    addOption("240");
    addOption("60");
    addOption("30");
    addOption("10");
    setDefault("15");
    }
    }
    function main(Interval) {

    var MyMidpoint = efsInternal("midpoint",inv(Interval));

    return MyMidpoint;
    }

    function midpoint() {
    return ((high(0) + low(0)) / 2);
    }
     

  10. You set up data1 as one time frame, data2 as the second, data3 as the third on up to 99 data series.

    You tell it by clicking and formating the data series if you want it to shown or be hidden.

    When you apply indicators you tell it which data series to represent by menu outside of easy language.

    Easy language will not do multiple time frames tick or volume bars, just time bars.

    Esignal's Java Script is a Joke.

    John
     
    #10     Apr 15, 2008