I read that TS Support increases the price of MultiCharts from $997 to $1497 after 15th of April, and was so stupid to place my order that initially was rejected by ishareit.com on their server. Finally, when I decided to stick with my AmiBroker, I surprisingly got the purchase confirmation from ishareit.com that initially rejected my order. I immediately contacted TS Support to cancel the pending transaction and they refuse to do so saying that all purchases are final. Even the transaction is still pending in my bank, and I am considered by them that I "bought" their software like 4-5 hours ago when I was sleeping. They don't do any refunds even if you cancel unfinished transaction! and very proud by that! You can call to their support department but there are only 3-4 persons including manager and all of them are in Moscow, Russia. They just spin out your time with the main target to keep your money no matter what. Yes, the company is registered in DE, USA, but not registered in Chamber of Commerce and not a member of any BBB (Better Business Bureau). By the way, their product is tightly couple to their server with authorization. If you are out of internet by some reason, you cannot work with charts even from local database using MultiCharts. Beware!