Last week IB initiated a security card system that you need to start the Trader Work Station, their online trading system. I never received a card so I called them and they gave me a temporary password to use instead and they said that they would send me another card. They had sent the first card to the wrong address. I confirmed my correct address with them, checked on the computer to make sure the address was correct and faxed them a copy of a utility bill to confirm the address. This morning the temporary password expired and I still donât have a card. Europe was the only office open early in the morning so I called there and technical support did not answer the phone. So here I sit, locked out of my account until the US office opens, missing a very easy trade after the release of weekly jobless claims and a speech by Trichet in which he confirmed that Eurozone inflation pressers had eased and are expected to ease farther. Very annoying.