With Ameritrade backfill selected I can click on a symbol in Trade Ideas etc and the QT chart is fully populated. With IB backfill selected I click on a symbol in TI and the chart is not backfilled until I request backfill via right click dialog box. Not a huge issue for me, just an observation. Maybe its due to switching from one backfill source to another. Thanks for responding, your customer service is amazing. Scott
If you are just looking at % gain and range, why do you need backfill at all? Just get the quotes on the given portfolio. Backfill is only needed for charts. Go to OPTIONS/Data Sources menu, BACKFILL tab, select Interactive Brokers if not already selected, then check the box to auto-backfill when chart is opened.
today, I have backfill with IB for QT for some globex symbols , but not all, like for NQ but not ES. I contacted IB and they said it's the first they had heard of it today. I really doubt that it's QT as none of my settings have changed. The other odd thing is that when this happens, I'm not accumuating data when QT is connected to IB and left on! (hmm, maybe it is QT...) The bid and ask are changing, but the chart will not update with it. QT did have an update for me today also. anyone else with these symptoms? LP
sounds like the backfill is not the problem. The problem is the chart timeframe setting on the ES chart. click on the yellow clock button on the auto-hide toolbar. What timeframe do you have selected? (Should be CME Globex I believe)
yes, that's exactly what it is set to, cme:globex. the only difference i see, is that NQ, which was working for me was set to default (last day only), whereas ES, which wasnt working was set to always show pre/after market, but I dont think that was the problem. Like I say, it's all worked before with no setting changes, BUT... now that I've come back to my pc, not having restarted IB or QT, now at just after 5 pm EST...my quotes are now updating on the chart! I mean, the quotes, bid/ask was always changing today, but the chart wouldnt update, but now it is after a new cme day has begun! So as of right now, my chart is updating, but my backfill only goes back to today's aftermarket, of course. thanks for your help, I'm still cant figure it out. That's what i've noticed another day, if my IB backfill isnt working, then I cant even accumulate data for the chart. Still not sure where the break in the chain is. edit - just to update, now I am showing all of today's backfilled data for ES, I'm shaking my head because I've had it before where if i backfill after 4:30 pm or so, i won't get anything for the day. So let me just watch this for a few days, Jerry.
Lois Price, If you get this again, zip up and email us the following files so we can look at the setup: STOCKS.INI PORT.XML CHARTS.INI CACHE\SDATA.DMP HOLIDAYS.XML send to support@quotetracker.com Since we did not get a ton of email on this, its not likely to be a bug. Mostlikely something somewhere misconfigured. Like maybe a holiday defined incorrectly.
I went looking under Options/Edit preferences/Multi day timeframes and found that it is set to US equities, 9:30am to 4pm. The unusual problem is that any changes to that setting will not stick. ie: if i chose 24/7 and click OK, it will revert back to US equities if I go and look back on it. Same for cme, I even created my own user-defined and that won't save either, it will always go back to US equities, the first one listed. any ideas or suggestions? LP
Options/Edit preferences/Multi day timeframes is not where you select the timeframe. That is where you configure new timeframes and select default if QT does not automatically assign one. you have to change timeframes on the chart itself since each chart can have a different one. To do that, move the mouse over the auto-hide toolbar to show it. On it, click on the Yellow clock button. That will show a list of timeframes that you can pick from (may need to select OTHER to get to the one you want)
check this out, tick chart in real time QT/Ecry data feed <img src=http://www.elitetrader.com/vb/attachment.php?s=&postid=814339>