So I've been quite happy with MB Trading until recently and thought I should share my problems here and (maybe?) get some support. Firstly, I manage accounts for clients and I've been waiting for a new account to get linked to my master account for almost a week now. I've faxed the authorization form in TWICE to TWO different numbers and have yet to receive a response. Phil Naftolin was the most recent person that was supposed to help me. I faxed it to the number he gave me and emailed him telling him I'd done so. I received a failed sent mail saying the message has been delayed for 2 days... an issue with MB Trading's email client? I don't know. So I'm STILL waiting for that linkage which is extremely frustrating. Now, to the issues I had last night... I closed some positions and all of a sudden my buying powers for several accounts were all out of whack. My largest account was showing a negative equity balance. Mind you I no longer even had positions on. After resetting the platform and trying to figure it out I had to call and they "reset" something and it was immediately fine. It was an easy fix, but a pain none the less. But it got worse... I then tried to place a limit order and it was immediately canceled upon placing it. I tried again and again AND AGAIN... canceled every time! WTF was going on. I called again. The phone rang and range AND RANG AND RANG for a good minute or two. I hung up, got on the live chat and was furiously typing asking why nobody was picking up. He said someone was there and call again. I did. The phone rang again for more than a minute until someone finally picked up. I couldn't help saynig "WOW, finally fucking picked up the phone?!?!!". "I'm sorry sir, we're answering calls as fast as we can". I understand if there's a backlog but don't take me off the litte phone message and allow the phone to ring unless you're actually planning on answering the damn thing. Ok so on to explaining my problem. They were aware that there was an issue placing orders and would be fixed in a few minutes. I asked if this was a normal issue and he assured me it wasn't. Ok great, so I can't place a limit order and go to bed, I have to wait until MB figures their shit out and gets their act together. I checked 15 minutes later and was able to place my limit order and go to bed but I couldn't sleep because I was so furious with the terrible customer service and flimsy platform. Thanks MB Trading, because of the above issues I'm considering moving my business elsewhere. FYI, this is for forex accounts only.