Market Maker holding my stop filled in error. IZONE no help. Suggestions?

Discussion in 'Order Execution' started by jzlucas, Mar 2, 2007.

  1. My friend just forwarded this email from Izone:
    We are attempting to contact you regarding a recent order in your account.
    The market maker holding this order has informed us that this stop order was filled in error. Note that this order has NOT been reinstated by either Ameritrade Izone or the market maker.

    So the stock blows through the stop order, they refuse to honor the original order that was placed.

    Suggestions? He emailed Izone several times, they say they aren't responsible.