Dear Traders, As promised, I would keep you people updated. Today I called the provider of my Internet (ziggo) as well as my provider of my mobile phone (T-Mobile). Both of them admit they squeeze my connection because of the data that is running trough. This is why, my connection is not stable especially, around US market open, cause over here it would be around 15:30 (School closing time in the Netherlands). Ziggo my wired ISP is going to call me back tomorrow for a solution. T-Mobile is going to call me back tomorrow as well, while at first T-Mobile just said blundly, "accept it or just go to another provider" phfffff, incredible to hear this as a loyal customer of T-mobile for over 15 years. Anyway, I will keep you people updated, and really hope the glassfiber connection will solve my problem. T-Mobile says it will, cause they don't squeeze Glassfiber by limiting data. I will see. Regards, Phoung Europe
By the way, I hear many of you people talk about VPN, what can I do on my side, or what sound I get done for this so called VPN? Thanks is advance. Phoung EU
Not VPN. VPS = Virtual Private Server. i.e. everything is running on a server hosted in a data center in USA. No more issues with your ISP/disconnections.
So you need to buy a subscription with a higher amount of data. On the other hand: pricing data in TWS does not require a lot of bandwidth. You should be looking for your other apps to identify which one(s) is/are consuming all your data quota each month.
Dear Traders, As I promised to come back to the matter of "market data connection lost/market data connection reastablished". I still have the same problem, after installed everything new. New Windows 10, new TWS (all versions tried, TWS latest, Stable, Beta). Even after reinstalling new tws, but only a few lines of data, I have the same issue. The problem is, it appears most frequently at 09:30 US ET (Market opening) till market close. The problem of not being able to enter www.interactivebrokers.com twice without clearing my history is still there, but for this problem, no one has come up with an answer yet. I am really desperate. As I am telling you traders before, trading is going well for me, but with this persisting problem, how am I be able to keep trading? Any suggestions, would be of great appreciation. Thank you so much in advance. PhuongEU
Dear Traders, After so many phonecalls to TWS, they said I might have too many charts open. I have 24 charts (6day+6Hourly+6x5Min+6x1Minchart) running with only 3SMA on each chart. PC Intel Core i7-5820K CPU @3.30GHz Ram 32.0GB 6Screens. Only 12 lines of tickerquotes (12 companies) What might be the problem creating "Market connectin lost/reastablished" all the time Please help me
The IT support side of me goes back to the old, tried-and-true, A+ level certification technique of...Turn it off and on again. Well, not really, but the solution is simple. Process of elimination. Close all your charts except one. Try that for a couple of days. If it works, then start with a few more charts open each day. You continue that until you find the breaking point on how many charts being open starts causing the problem. If it happens with just one chart open, then the TWS customer support is wrong, and we can go from there. It's all you can do at this point, man.