logging into IB acct management problem- ever seen this?

Discussion in 'Retail Brokers' started by lescor, Sep 20, 2006.

  1. lescor


    When I try to log into my account on IB's website, after typing my user id and password, I am always taken to a page for trading permissions for the Sydney futures exchange. Nothing I do will get me anywhere else, I'm completely locked out it seems (unless I actually want to subscribe to the SFE).

    Anyone had similar problems and can provide some help? IB has not responded to my email yet.
  2. def

    def Sponsor

    You may have rec'd a reply from the CS desk by now but here's the deal.

    My guess is you subscribed to SFE a long time ago. The agreements for the SFE need to updated. Thus all you need to do is sign the new agreement and things well go back to normal.