Robert, thanks but I've moved on. Just to be clear, my frustration was that LS didn't announce ahead of time that there would be a mandatory cut-off date, beyond which XP would not work. Dropping customers on their head is not really a great business strategy. Nor is having dickheads answering tech support calls. I'm not trying to bash LS. As I said, I found the platform to be rock solid, the customer service is first rate and the fee structure is very good. It's a very good option for someone doing at least moderate volume in stocks. I had probably two interactions with tech support over several years, so it is not like you have to deal with them a lot. Daytrading stocks was not my main focus, and I was running LS on an old computer. Setting it up on a new computer or moving it to another computer was simply more hassle than it was worth to me.
Your profile does not allow PM. Email me what you are up to now. Maybe we can help. You never know. I just joined LS in July. I'm here to help the institutional offering. Bob
Is the Lightscan scanner still part of the Lightspeed Trader platform? I downloaded the demo, but can't see how to open a scanner window.
They have to enable the Scanner for you on the demo. Send me an email with who you spoke or how you requested the demo, the demo user name and I'll take care of it in the morning. bob robert.morse@lightspeed.com
https://www.lightspeed.com/lightspeed-videos/lightspeed-trader-tips-and-tricks/ LIGHTSPEED TRADER TIPS AND TRICKS View some helpful hints that give Lightspeed Trader customers an edge Duration: 2:21
Lightspeed Trader 101: Intro to the Platform Jan 24, 2017 4:30PM EST To enroll, click below. If you want a demo, email me, I'll take care of it. https://www.lightspeed.com/education/webinar-enrollment/?eventid=9140384577625816835