How do customers know if it was hackers or internal stuff who stole the coins? It could be an inside job. Nobody knows since bitcoin ownership is anonymous.
Not only are hackers messing things up but you have to add to it that these exchanges or not reliable. I see a lot of comments about the lack of ability to execute trades in a timely fashion. Right now there is really no good option on the US exchanges. GBTC still trades on the OTC markeT and they were recently denied the request to go to one of the mainstream exchanges. I think 2018 will be very interesting for crypto. I used to be in the industry and I know Wall Street very well. I believe we will see mutual funds, ETFs and so forth as Wall Street tries to cash in on the craze
The South Korean government has taken new measures to curb the speculative trading on cryptocurrency exchanges. They will include a ban on opening of anonymous cryptocurrency trading accounts and new laws that will allow regulators to close cryptocurrency exchanges, if needed.