Is there an IB rep on ET?

Is there an IB rep on ET?
have an question about Exchange rebates .. I have raised a support ticket but I doubt average IB customer support handles this kind of inquiry

 

@def

 

Yes

Just ask away and he/she will answer.

 

I haven't been actively monitoring lately but ask away or send a PM if needed.

 

There are a lot of newbies in the interactive brokers sub Reddit who could do with your help. Much more than on this site and no sign of anybody from IB helping.

 

IB will always fail to help in most every situation...and the beat goes on

 

Why doesn't the Adaptive Algo work on the SOFR3/SR3 futures? When I try to use it, I get a price invalid error.

 

Reddit is a cesspool of idiocy compared to here. No love lost between me and IB, but I don't blame them for avoiding it!

 

It would be a good place to disseminate information as they really need the help.

 

They say not to wrestle with a pig because you'll both just end up dirty and the pig will like it. That's been my experience with trying to help anyone on Reddit. It seems to take about 3 posts before there are people yelling that you're a stupid stupid dumb dumb poopies head like they're in third grade. The more civilized threads only devolve to middle school insults. I'm not sure the actual calendar age of folks on Reddit, but the average mental age struggles to get very far out of single digits.