Is someone trying to rip off my IB account?

Discussion in 'Interactive Brokers' started by nonam, Aug 1, 2006.

  1. IB customer service is tops, I expect an answer from them anytime now.
    #21     Aug 1, 2006
  2. taodr


    #22     Aug 1, 2006
  3. kate


    Just spoke to customer service and they said it was sent in error!!
    #23     Aug 1, 2006
  4. Steve_IB

    Steve_IB Interactive Brokers

    Sorry all, this message was sent in error by us. I don't have details of how or why it was sent, but thought I should post here asap so people wouldn't worry. Not sure who hit the wrong button. Please ignore it.
    #24     Aug 1, 2006
  5. Thanks Steve. :cool:
    #25     Aug 1, 2006
  6. We purged old deposit notifications from our system (2003 more specifically). Emails should not have been sent. I apologize for the confusion.
    #26     Aug 1, 2006
  7. Deposit notifications? Looks more like withdrawel notifications to me...:confused:

    Why would deposit notifications be rejected?
    #27     Aug 1, 2006
  8. We deleted deposit notifications that had not been matched to actual deposits. We understand the wording on the email caused security concerns and sincerely apologize for the unwarranted stress.

    Steps are being taken to avoid a repeat of this event.
    #28     Aug 1, 2006
  9. Stress? In this job?

    Appreciate the replies, IB. No harm done.
    #29     Aug 1, 2006
  10. Thank you ET for this. The message had me rattled a bit today ....
    #30     Aug 1, 2006