Is it common to get "Trading connection lost" problem on TWS lately?

maxinger · Nov 27, 2019

def said:
Sounds to me like you are on the US server and are getting kicked out for a few minutes over the daily reset. Note, with the shift to daylight savings, the reset has been pushed back an hour in Asia (currently 13 hour time diff to NY vs 12 last month).

If you are primarily trading Asian hours, send a help ticket asking for your account to be moved to the Asian servers where the resets take place as follows:
First reset: 16:30 - 17:00 ET (currently 5:30 AM HKT)
Second reset: 20:15 - 21:00 HKT (currently 7:15 AM ET)
More...

noted and tks.

finally mystery solved.

cmaxb · Jan 20, 2021

def said:
Sounds to me like you are on the US server and are getting kicked out for a few minutes over the daily reset. Note, with the shift to daylight savings, the reset has been pushed back an hour in Asia (currently 13 hour time diff to NY vs 12 last month).

If you are primarily trading Asian hours, send a help ticket asking for your account to be moved to the Asian servers where the resets take place as follows:
First reset: 16:30 - 17:00 ET (currently 5:30 AM HKT)
Second reset: 20:15 - 21:00 HKT (currently 7:15 AM ET)
More...

hello, i am logging into the asia server from US, and it just did the 5 min reset at 12:50 am EST

cmaxb · Jan 21, 2021

today is same, reset at 12:50

is there a server (eg europe) i should be using to last through the entire asian trading session ?

cmaxb · Jan 25, 2021

a little earlier today:

12:38 AM EST / 13:38 HKT

but quicker. only 2 - 3 min

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Is it common to get "Trading connection lost" problem on TWS lately?

maxinger

cmaxb

cmaxb

cmaxb