Interactive Brokers TWS Bug Thread

Discussion in 'Trading Software' started by Kensho, Jun 23, 2011.

  1. Happy New Year everyone!

    Not sure if this falls more into the bug or feature request realm, but there is a long standing issue with booktrader in which bid/ask size is obscured whenever the order key is displayed for bracket orders:

    [​IMG]

    The only solution is to widen the columns, which is sometimes impossible if you run several booktraders or lack space on your screen. Is there any way to override the order key display?
     
    #211     Jan 3, 2013
  2. Honda

    Honda

    Red warning on the charts popped up today stating the charts were disconnected. My TWS quotes then went out. Gave up trying to contact IB by phone and used chat. They refreshed my market subscriptions and it started working again. They said it's a issue on their end.
     
    #212     Jan 4, 2013
  3. Bob111

    Bob111

    yep some random disconnections on HMDS servers around 10 am. quiet now
     
    #213     Jan 4, 2013
  4. just21

    just21

    version 933.5 I move the columns in the account window portfolio to the order I want, do a save in the main tws window. next day I logon and the columns are in a different order. Used to be fine.
     
    #214     Jan 7, 2013
  5. zdreg

    zdreg

    this is an ongoing issue,FOR YEARS, in different window areas. you may have to get use to it. for now, try another version if it is important.
     
    #215     Jan 7, 2013
  6. dst

    dst Interactive Brokers

    Thank you for bringing this up, we will correct.
     
    #216     Jan 7, 2013
  7. The disconnections on HMDS server have been ongoing, since the EU open, an hour ago.

    I understand there is a backup server - but the corruption of the any open charts is very annoying.

    If you're not prepared to *fully* hand over all TWS clients over to the backup server (i.e force all client's TWS to refresh all their open charts) because of your potential server load; Then you really need to make the main HMDS server more available.

    edit: What's maddening is that TWS API clients get to carry on as normal but TWS's charts are corrupted until the normal HMDS server is working *and* the customer has manually refreshed the TWS chart! ...This is a good example of why people are pissed over TWS.
     
    #217     Jan 11, 2013
  8. They assume that the people using the API are worth more as customers? ...more likely to have three digit IQ's and be successful traders? Just sayin'
     
    #218     Jan 11, 2013
  9. I'm talking about the regular TWS API that all retail customers can freely use ... Not the FiX protocol.

    I have no idea if FiX customers are getting these disconnects, I guess not, but that's besides the point.
     
    #219     Jan 13, 2013
  10. dst

    dst Interactive Brokers

    This was fixed in build 936 (about a week ago). Current TWS beta 936.0m has this fix.
     
    #220     Jan 23, 2013