Hey, till this minute IB market data is down for almost 2 hours which cost me money as i'm an option trader. i had open position on SPX that was up last time the system was up and now probably evaporated. Is there anything i can do to claim a compensation apart from those useless IB tickets? Regards
I can still place trades through WebTrader and mobile IB app. I just don't have any market data. Find another source for market data.
I doubt it. BTW I was able to place a couple of SPX spread limit orders and get filled using other data. But the fact is I didn't need to know what the current bid/ask was anyway. I knew what my entry price was going to be, placed the order there and waited.
i can't place anything, TWS is black on my part. i bet the big sharks get compensation from them, no way IB don't have some sort of responsibility here