I was with IB but then I wisened up, did a little homework, and went elsewhere. you can find way better commissions and service at other brokerages, all while also feeling like a valued customer. i never felt that way at IB.
i found one that i really like that is very accomodating. however, it seems like there are alot of brokers on these boards so I would just as soon not say. If your legitimately interested in what I use, I could PM it to you, but I am not interested in getting involved in a fight between brokerages.
Call their Hong Kong office. They are the best. Hong Kong Direct dial customer service +852-2156-7907 +852-2509-4102 Fax 08:00 â 17:00 Hong Kong Time