Interactive Brokers not answering telephones

Discussion in 'Retail Brokers' started by jackstone54, Apr 2, 2008.

  1. bob83

    bob83

    I was with IB but then I wisened up, did a little homework, and went elsewhere.

    you can find way better commissions and service at other brokerages, all while also feeling like a valued customer.

    i never felt that way at IB.
     
    #31     Apr 15, 2008
  2. such as ?
     
    #32     Apr 15, 2008
  3. Howcome IB doesnt answer phones?
     
    #33     Apr 15, 2008
  4. bob83

    bob83

    i found one that i really like that is very accomodating.

    however, it seems like there are alot of brokers on these boards so I would just as soon not say. If your legitimately interested in what I use, I could PM it to you, but I am not interested in getting involved in a fight between brokerages.
     
    #34     Apr 15, 2008
  5. I continue to notice the IB bashers are all recent vintage registrations.

    How suspicious.
     
    #35     Apr 15, 2008
  6. IB customer service just plain sucks. And when you get through, you get attitude.
     
    #36     Apr 15, 2008
  7. Tums

    Tums

    Call their Hong Kong office. They are the best.

    Hong Kong
    Direct dial customer service
    +852-2156-7907
    +852-2509-4102 Fax

    08:00 – 17:00 Hong Kong Time
     
    #37     Apr 15, 2008
  8. #38     Apr 15, 2008