Interactive Brokers Email Alert service not working???

Discussion in 'Retail Brokers' started by benysl, Nov 6, 2008.

  1. benysl



    can some of you who have Interactive brokers do a quick test and post here the result.

    Their email alert has not been working since 4th November 2008. I was using it and it is working on monday but on tuesday I only get the alert on my screen but not email.

    I spoke to the technical person thru the chat and send them email but to no valid. And there are not helpful at all, especially on the chat 1 of them told me he have no time to test it for me now and I have been waiting for 20 mins for 1 reply. I give up.

    If anyone of you have a IB account, would appreciate if you could do a simple test for me, thank you