Interactive Brokers customer support totally broken

Discussion in 'Retail Brokers' started by SoesWasBetter, Jan 5, 2018.

  1. ET180

    ET180

    IB market data is currently down, but I am still able to place trades through IB mobile app.
     
    #21     Jan 5, 2018
  2. I am talking about getting through on the phone when thousands of traders are trying to do the same thing at the exact same time.
     
    #22     Jan 5, 2018
  3. Geez why is with IB constantly offline trapping people. Cant login into web trader either.


    IB Down.jpg
     
    #23     Jan 5, 2018
  4. Have you experienced this before?
     
    #24     Jan 5, 2018
  5. ET180

    ET180

    I can log into WebTrader. I can still place trades, I just don't have market data. Use another source for quotes.
     
    #25     Jan 5, 2018
  6. My data is up.

    Theres a problem , a WEEK OLD. that they haven't fixed

    fake wrong data .
     
    #26     Jan 5, 2018
  7. lol, see the twitter rants.

    funny my shit is still up and running

    I rock

    wheres that clown lugar?
     
    #27     Jan 5, 2018
  8. told ya'll CNET was done at 12 yesterday. after calling the RIPPPP from 5's

    Now back to 6's

    Thats how its done

    EDIT: 5' coming omg, the bagholders
     
    Last edited: Jan 5, 2018
    #28     Jan 5, 2018
  9. tommcginnis

    tommcginnis

    No way.

    In 11 years with IB, I have not had a data issue last this long.
    I'm not sure I've had one last more than an hour.
    Ever.
    I *certainly* have not had 'multiples'.....

    This one sucks, though! It do suck. It do suckage Big Time.
    Big. Time. Suck.

    I can tell just what the market is doing, because net liq. ticks down.
     
    #29     Jan 5, 2018
    Maverick2608 likes this.
  10. Overnight

    Overnight

    It is not doing much here on the futures side. It doesn't matter much if you're well-heeled. Takes care of little issues like this I guess.
     
    #30     Jan 5, 2018