I was making a trade when all of a sudden the burnt orange color came on. Uh-oh. I then decided to call customer service. It took over 5 minutes to get through to a customer service representative. Then the rep had to make some additional calls. Meanwhile stock tanks down a bit. Im still waiting for the customer service rep to call me back. Its been over 15 minutes. This is utterly unacceptable and if they do not take care of this and accept this as their own fault, I will be down at the superior court building in short order filing a lawsuit with my $20. I will drag TP himself down in front of a judge if this is not handled. Right now I am completely and utterly pissed.