Interactive Brokers: Advisor Account can't place order, how to solve?

Discussion in 'Order Execution' started by ben.lai, Mar 27, 2018.

  1. ben.lai

    ben.lai

    I am using a "friends and family account" and set a default allocation group for two accounts

    After an order is executed and i tried to place another order,
    it pop up a message
    "Account F6XXXXXX doesn't have trading permission"

    I solved it by uninstall TWS, delete the C:Jts folder and then reinstall
    But whenever an order is executed, the problem occur again.

    Please help, Thanks!
     
  2. tommcginnis

    tommcginnis

    Jeez -- I would definitely call IB on that one -- and pronto!

    As far as quick things to check??
    Did you create/transmit the first order through the FA?
    (I would make sure that your account roller is set on the correct account.)
    Next, I don't know how you're forming your trades, but get into Edit/Global_Configuration, and check the various specs --
    Quote Monitor pages
    Order Format pages
    Order Preset pages
    and finally, the Adviser defaults, and make sure there is nothing off-kilter there.

    FWIW, mine has worked fine for a couple of years -- which also means I'm not of much help. :(

    Let us know what the issue was, and how you resolved it!
    BEST WISHES.:thumbsup::thumbsup:
     
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  3. MattZ

    MattZ Sponsor

    If you trade Futures we can do the back office allocation for you. All reflected within minutes on the portal.
     
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  4. Sounds like you had the wrong account selected
     
    ben.lai likes this.
  5. Are you sure you have trading permissions enabled for what you're buying in all subaccounts?
     
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  6. ben.lai

    ben.lai

    Haha....Thanks!!!
    I finally call IB (US), they taught me the setting of default allocation have to choose "Reserve Default"
     
    tommcginnis likes this.