1)Talk to the globe and mail. Nothing gets the attention of a MARKETING COMPANY more than bad press. 2) Move your Account to IB Canada. TDW Canada is slime. I tried to resolve an obvious trading error a number of yrs ago and all I got for my trouble was a polite letter from the President. They REALLY couldn't care less about their clients. they are no better than the bucket shops of the early 1900's. IMHO
I can undersatand that chunk of money loss could be financial death for a fmily in Canada. But for a bank, it is nothing for them. For you or victim, the most important thing is try your best to avoid suiside. Talk to anyone who can listen to you. Make your voice aloud and keep spirit high. I am sure you will get cancer in this stress mood fighting with bank for your right. What meaning for if you die eventually. So 1st 1st thing is keep your spirit high and keep u nutriion well. Find your local club that dedicate to help people.
Internet is a wonder audit trail. they can get the internet address of where those trades are initiated from. I don't think it is that difficult to trace the origin of the trades.
I used to use AB Watley, and noticed some of their seemingly dishonest practices. So I switched to another broker, and chose a pro trading platform in which you could only enter trades only with the integrated software, not through the browsers. Whenever I was away, I shut down my PC. And this was the only PC used for trading. If I want to surf the internet, I used a different PC. When I travel, I would log on once a day to check my position, or usually I would ask the broker to freeze my account when I am on leave . So I have full control of of my trades . Of course I love technology so I knew about security issues with browers and hacking and all that. those who want to hack my account could easiy leave a trace of where they would be at certain hours, cause they would need to log on using the same software platform provided by the broker . If something happens, I can prove that I am at certain place during that time when the hacker hacks from somewhere else. It's not foolproof, I know, but it reduces the chances.
This is a very interesting story. The gentleman may well be a victim of a scheme to use hijacked accounts to pump touted stocks with someone elses money. Always wondered where the $ came from to run the prices of some of these scams. We may now know.
Have you detected a trojan virus after doing a computer scan or has any of your other accounts or confidential information been compromised?
jck_2378: TDWaterhouse's goal is to prove that it is not their fault. If it is their fault then they are liable. The first thing they did was investigate whether their systems were compromised or not. Regardless of what they discovered, they are taking the stance that their machines were not hacked. Your goal is to get your money back. Thus, you need to prove that they were negligent. The best is to prove that they were hacked and your account was a victim. You next backup is to prove that they overbought your cash account and you weren't alerted. In the US, they might have violated a "Know Your Customer" law. You are clearly a conservative investor, why would you suddenly sell everything you had to purchase a penny stock? I'm speaking in terms of US law and am not a lawyer, but have worked at TD Waterhouse and have had some level of identity theft occur to me recently. Speaking of identity theft...regardless of the outcome here, it does sound like your machine might have been attacked. If so, you very well might have the rest of your accounts being tracked, too. I'd recommend you follow the advice given earlier and run every anti-virus and anti-spyware you can get your hands on over your machine. *After* you sterilize your machine, *then* start changing the passwords on all of your accounts. As has also been mentioned, you need to talk to a lawyer. Generally, you can go in for an analysis for free and they will tell what you will be up against. Go to several of them if you have time and explain your situation and you will learn a lot. But remember, they only make money if you sue so they can be biased. TD Waterhouse sees its fair share of shysters and will treat you that way unless your prove otherwise. There are a lot of people who will do exactly as your thief did and claim that it was fraud when the trade goes bad. You need to seperate yourself from that view.
Does anyone here actually imagine that a broker is monitoring the trades in your account, and passing judgement on whether it's 'your style' or not? Dang. If you're account is hacked, you're up shats creek. Period. Your only real hope is to catch the hacker, turn them upside down, and hope your coins fall out.