IB Work Station Frozen Order

Were you long or short, before you sent the order?

 

Flat ......trying to short at the market.

 

Was your order SMART routed?

Where did it get stuck?

 

if it is orange it means the cancellation order has been accepted but that has not been corrently recognized....maybe u won't get filled after all.

 

Smart...........I have no idea where it got stuck.

 

if it is orange it means the cancellation order has been accepted but that has not been corrently recognized....maybe u won't get filled after all.


It would be nice if their data dept understood that.

 

have a look at the trails: select view--audit trails--condensed-- u'll be able to see where your order has been routed and whats happening.

 

unable to enter audit trails

 

Just spoke with Rick (customer service) he did a search and said inet says it was cancelled and that when TWS reboots tonight the trade will be removed.

Thanks to Everybody,

Ron