IB website down and can't relogin to TWS once being logged out

Discussion in 'Retail Brokers' started by gmst, Jan 8, 2013.

  1. gmst


    I got logged out of TWS and can't re-login.

    Can't even open IB website on my computer - both chrome and opera
  2. Im guessing your interwebs is down...
  3. gmst


    what is interwebs? Heard it for the first time. I can open all other websites.
  4. gkishot


    TWS is fine.
  5. gmst


    Thanks. Not sure why I am experiencing this weird problem. Never had such an issue in last 4 years. can you access the website?
  6. gkishot


    Yes. Didn't try to login though.
  7. BSAM


    I wondered if anyone else had TWS problems today.
    This morning, I couldn't get any emini quotes.

    I logged off and back on.
    Everything been okay since then.
  8. No problems here.
    I'm in Australia, via Hong Kong Server
  9. I have problem login with one of my accounts, the other is fine.
  10. Called last night and have the password /security code reset and still have no luck. Called this morning, was told some issue with compliance. Shouldnot compliance call me first before just block my access?! also what's the point to block access to Account Management. Both CSRs said to call me back, let's see if I have better luck with this one.
    #10     Jan 9, 2013