IB wait times suck

Discussion in 'IB Technical Issues' started by SoesWasBetter, Dec 27, 2017.

  1. spindr0


    My reply was based on the assumption that one is getting fair price execution from whatever broker one is dealing with. If there's PFOF or some other reason for a sub par fill then that's a different story.

    500 shares round trip at IBKR costs $5, as long fills as fills are 200 shares or more (the $1 minimum ticket). At tastyworks, it's a flat fee of $5 to open with no closing commission. Clearly, one's trade size determines which one is cheaper to trade with.
    #41     Dec 31, 2017
  2. Are you joking? 1 h wait times norm...
    #42     Jan 2, 2018
  3. zdreg


    charles krug is a pro trader. you are not an a pro trader, maybe not even an active trader.
    Last edited: Jan 2, 2018
    #43     Jan 2, 2018
  4. haha, that is great, good for him ;) are you or him paid by IB? ;)
    #44     Jan 2, 2018
  5. They claim 1-3 minutes hold time on the recording, and 15 minutes later increase it to 15 minutes.


    spend some more of those billions on CS petterfy
    #45     Jan 2, 2018
  6. Given the current state of the markets , I'm convinced IB is charging TOO MUCH
    #46     Jan 2, 2018
  7. spindr0


    Can you elaborate on that?
    #47     Jan 2, 2018
  8. waited 20 min to get an agent, now another 30 min to get a tech on the line, all to report a fukking bug in THEIR platform

    I think they make enough money not to waste our time like this
    Last edited: Jan 2, 2018
    #48     Jan 2, 2018
  9. NEVER picked up. nice. good job guys
    #49     Jan 2, 2018
  10. dare ya to call and get through today before 20 minutes.
    but the recording says 3-5

    #50     Jan 2, 2018