IB Unstable Again

Discussion in 'Retail Brokers' started by laocoon, Nov 9, 2007.

  1. laocoon


    There have been numerous threads over the last couple of days regarding the recent instability of IB's feed (especially the European servers), but I haven't yet seen a post from someone at IB commenting on this issue.

    The feed (Eurex) is pretty unstable today again, what's going on?
  2. IBsoft

    IBsoft Interactive Brokers

    There have been comments by IB. What is the symptom you are observing?
  3. laocoon


    Thanks for your reply. I probably missed your comments then.
    Every few minutes (especially when the market is volatile), IB lags the market by a couple of seconds and then catches up with a burst.
  4. IBsoft

    IBsoft Interactive Brokers

    Could you please send an email to help@interactivebrokers.com and include mg101 in the subject line.

    The email should contain which instrument you are referring to, the TWS version you are running and your username so that we can trace your route.

    Thank you.
  5. laocoon


    sure, thanks for that.

  6. ZRA


    IB datafeed is just a joke: spike, unstable, unreliable. Its platform is unstable. I don't think IB can manage to sort out the problem. You need to pay for quality third party datafeed.
  7. Catoosa


    I have been using IB for eight years and have found IB to be the best of the best. However, IB, as with all brokers, does occasionally have a problem. How long did you use IB?
  8. Bob111


    no volume on stocks today. at least right now, in premarket.
  9. There is volume on the charts.
  10. no high low either
    #10     Nov 20, 2007