IB TWS Frustration...pages deleted!

Look at the C:\JTS\log.txt file and see if you got any errors reading, writing to or saving one of the *.lyt files.

 

Yes this has been happening to me recently as well. Sometimes a page will disappear, and the stocks on that page will be added to a different page I have set up. Also, sometimes I will try to change the name of a page, and I will get a message that the page already exists, when there is no page with that name. Frustrating!

 

who had this happen to my TWS pages ....

 

Does anyone here know what the SSL box for when login into IB TWS?

thanks,

wercurna

 

What version are you using?

 

My pages were all lost Friday morning as well. Fortunately I was able to restore from a backup.

 

I should also mention that it looks as if the TWS damage was done during the TWS shutdown or very shortly thereafter. My TWS layout was fine on Thursday, I did a backup after shutting everything down that evening, but a restore from that backup didn't bring back my missing TWS pages. I had to go back to Wednesday night's backup to get everything back the way I expected.

 

clueless here , but what would a backup of my TWS look like

if I had it saved on my pc

 

I restored these directories:

C:\Jts
C:\IBJts
C:\Program Files\Java
C:\Program Files\Java Web Start

just to be sure I covered everything. It's likely that some of this was unnecessary. Perhaps someone can tell us what the minimum is.

 

If you are using stand-alone TWS, then folder:
C:\Jts\dciijtglt

needs to be saved as back-up. That's what I do once every few days. recently, when I lost my tws pages, I was able to recover by copying the folder back.

If you are using web version of TWS, then

C:\IBJts\dciijtglt is the folder.



IB folks: if you are reading this thread, food for thought:
Why not provide an option for automatic back-up Or provide tool link in TWS for back-up feature?

I understand, Fidelity provides link in their ActiveTrader window for back-ups.

Thanks.