IB = insidious blunderheads. Signed agreements or not, arbitration or not; somebody needs to organize a class. Frigging etrade is more reliable for daytrading than these clowns.
you need to disable charting for the rest of your brokerage life. we don't need no fu**ing chart. YOUR JOB IS PASSING ORDER TO THE EXCHANGE. INVEST ON THAT!!!.
They need to add a feature that, upon a mouse click, your entire account is transfered to a reliable broker and your IB account closed.