ib tws down

Discussion in 'Interactive Brokers' started by zdreg, Jun 27, 2005.

  1. zxcv1fu


    Today's problem maybe is from the Tech Sunday ( IT like to apply patches & upgrade software on Sundays) glitches.

    IB goes down too often. Last time my cable was down, but IB was still down for quite a while even when cable went up.

    Should we open a TradeStation account? Maybe when IB goes down we can close our position from TS or trade there?

    I am thinking to add DSL & another broker + charting solution. Meanwhile I use IB datafeed for QuoteTracker charting. Use bracker Trader DOM for the emini order execution.

    I am looking for the better combination. Any other better solution?

    Meanwhile I still have no data.
    #11     Jun 27, 2005
  2. zdreg


    where do you find the new"ticket" system?

    #12     Jun 27, 2005
  3. Xenia


    Login to 'account management' and you will see it.
    #13     Jun 27, 2005
  4. zdreg


    #14     Jun 27, 2005
  5. ktm


    Is anyone up and running on TWS right now?

    I can launch local TWS, but my pages are gone. Restoring prior pages just results in blank screens. Typing new symbols produces nothing except an hourglass for a few minutes. Tried chat, but that doesn't work either. First I got "trying to contact CSR" for two minutes, then "session expired". Since then all I get is "joined general chat" followed by an hourglass for a few minutes then "session expired".

    I tried relogging in, rebooting etc... nothing works.
    #15     Jul 6, 2005
  6. taodr


    No probem
    #16     Jul 6, 2005
  7. Also no problem.
    #17     Jul 6, 2005
  8. ktm


    Thanks...it's working again now. Everything back to normal and the pages are back...I guess the server I was on farted or something, although chat still doesn't work.

    Thanks again.
    #18     Jul 6, 2005
  9. chat doesn't work at IB
    oh that's surprising !
    #19     Jul 6, 2005
  10. IB down here in NW. It's been almost 10 minutes now!!!!
    #20     Jul 27, 2005