I opened an IB account this week, and after nearly 100 tries, I am still unable to access the trading screen for the account. I've talked with IB support nearly a dozen times ----- they have been very helpful, but are stumped as well. I feel the problem may lie somewhere in the Java applet that IB has altered from Sun's original code, and if anyone can help me resolve this issue I would be very grateful. Here are the specifications involved: Running Windows ME with US Robotics 10/100 Ethernet Card, Dual Monitor Card is Leadteck w NVDA processors, I've reloaded drivers for the Ethernet card and NVDA processor, also have tried running applet on Netscape 6,2 w Java 2, have downloaded and tried both Java 1.3.1_02 from IB and Java 1.3.1 from Sun ----- none of these options can pass the Java applet authentication window. At the authentication the mouse nearly always freezes instantly and completely, and the entire system must be rebooted. Again, I'm working with IB support to try and make progress, but we are both at a loss. Has anyone out there encountered a similar problem and ------ hopefully! ----- found a way to resolve it?