This feature hasn't worked right for , well, forever. As soon as you load up a page or two and scroll back and forth , it stops responding. And this is after hours, so it's not a load issue. You'd think after 2 years they would get it right.
A new one to add to the it does not work correctly any more is the Total View Screen.This started about 2 months ago. Many phone calls and many posts to the on line message center without a resolution. I do not think they really care. Anyone who uses IB knows that their customer service is lousy. I can deal with the Total View not working properly because I use the book trader and that functions just fine. This also gets its feed from total view but it does not freeze up with stale quotes. Should be a simple fix on IBâs end as it is obviously a problem with the Total View software programming.The trade off for this bullshit is you can not beat their commissions , and other then the Total View mess I do not have many other complaints about their trading platform .
For a long time, i thought i was just using it wrong... i never thought that IB wouldnt have fixed it for so long... it would be a really useful tool if it worked properly
I've been told that IB will be redesigning the Time and Sales window and will be addressing this issue.