I upgraded to a Universal account last week and was told that it would be complete over the weekend. Today, still no permission to trade futures, so I e-mailed IB and got this response: Dear Trader, Your upgrade account type is still pending. You have to be a little patient. If you have any further questions, please feel free to contact us. Regards, IB Customer Service I'm not a "patient" type of trader when I'm told one thing and the broker does another. Should I also "be patient" if their system goes down for an hour and I'm out on the line with 3 e-mini contracts in a fast-moving market? What does it take to trade futures with this outfit?