I had my IB account open for stocks. I decided to give it a run with futures yesterday. I entered and closed out 7 round turn trades yesterday. At the end of the day I had a stop loss in, which I canceled when I closed the final position out. Today I opened my account and I am down $$$$ for a position I never ordered. After waiting 15 minutes for IB to answer, they said I entered the position and the guy was an absolute jerk. I then told him that I exported my info from my account and it said 7 in and 7 out. He said nope, you have 8 positions in, so the trade was left open. I said no way, so I exported it again and it said 7 in and 7 out. He rudely told me to log in and look at my account. He was right, online it said 8 in and 7 out. So I talked to Jeff and he said I should have known that the position was open. I asked him how I should have known when it did not tell me on my system and he said you should have. He told me that my trade station was closed and it did not register it. This was absolute bull, because the system was open all day. This company absolutely sucks and I have been burnt by them too many times and will not even use them for stock transactions anymore! THIS COMPANY SUCKS AND I WILL TAKE THEM TO ARBITRATION ON THIS. NEVER USE THEM.