If you can do a traceroute (even if it stalls), it is most likely not a DNS issue. If the name cannot be resolved, you should get something like an "Unknown host" message. On a *nix box use the command whois interactivebrokers.com to check if the DNS lookup is working. Should be something similar on Windows.
Well, thanks for trying. IB told me that just "a few" people have rung in with the same problem, all of them in Europe, so I guess I'm just unlucky in this instance.
I would guess there is probably a bad "hop" or router in the internet somewhere between you and IB. Just a guess though. It really is the responsibility of the ISP to track this sort of thing down.
I had problems this morning and last night, and I'm in Chicago. It's a problem at their end (IMHO) and they don't know where yet. TNG
And I should add it didnât work when I tried to connect from the university yesterday either. Oslo, Norway
If that were the case, everyone would be experiencing this problem. I am one of those that hasnt. I am sure there are more.... ISPs do iffy things. You'll be chugging along just fine and all of a sudden, no connection. then it will bounce back. or a certain side of the country will have server issues, and you'll feel the pinch...