IB site down (not TWS)

Discussion in 'Retail Brokers' started by torel, Apr 17, 2007.

  1. torel

    torel

    did anybody else experience this?

    TWS works fine, but the site www.interactivebrokers.com and forum has been being hardly available for hours now.
     
  2. Looks fine to me and has been for last 30 mins at least.
     
  3. Maybe your ISP's nameserver lost track of part of the internet (including IB)
     
  4. torel

    torel

    It is still very slow. I can't update my TWS.

    here a traceroute:
    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 9 ms 9 ms 9 ms lo1.esr0-varosmajor.net.telekom.hu [145.236.238.111]
    3 10 ms 9 ms 9 ms tge-0-0.core0-ip2.net.telekom.hu [145.236.85.25]
    4 10 ms 11 ms 10 ms tge-0-0.core0-ip2.net.telekom.hu [145.236.85.25]
    5 9 ms 10 ms 10 ms bpt-b1-link.telia.net [213.248.76.77]
    6 26 ms 26 ms 27 ms ffm-bb1-link.telia.net [80.91.250.118]
    7 44 ms 44 ms 44 ms ldn-bb1-link.telia.net [80.91.249.8]
    8 113 ms 114 ms 114 ms nyk-bb1-link.telia.net [80.91.249.249]
    9 116 ms 115 ms 117 ms nyk-b1-link.telia.net [213.248.82.14]
    10 114 ms 113 ms 114 ms sprint-119853-nyk-b1.telia.net [213.248.83.154]
    11 113 ms 114 ms 113 ms sl-bb24-nyc-11-0.sprintlink.net [144.232.13.185]
    12 114 ms 114 ms 120 ms sl-gw27-nyc-15-0.sprintlink.net [144.232.7.26]
    13 116 ms 117 ms * sl-thllc-7-0.sprintlink.net [160.81.206.170]
    14 * * * Zeitüberschreitung der Anforderung.
    15 * * * Zeitüberschreitung der Anforderung.
    16 * * * Zeitüberschreitung der Anforderung.
    17 * * * Zeitüberschreitung der Anforderung.
    18 * * * Zeitüberschreitung der Anforderung.
    19 * * * Zeitüberschreitung der Anforderung.

    ("Zeitüberschreitung der Anforderung" means request timeout)

    Ping:
    Ping www.interactivebrokers.com [206.106.137.3] mit 32 Bytes Daten:

    Zeitüberschreitung der Anforderung.
    Zeitüberschreitung der Anforderung.
    Zeitüberschreitung der Anforderung.

    Are there any other servers than 206.106.137.3 ?

    thanks,
    torel
     
  5. BKuerbs

    BKuerbs

    The time-out for your traceroute probably only means that IB does not answer pings.

    I just tried to download the latest TWS version and had no problem doing so.

    Maybe a problem with your ISP?

    Regards

    Bernd Kuerbs
     
  6. torel

    torel

    thx.

    I talked to my ISP they said they couldn't do anything because this was the only site that had problems.

    meanwhile, I tried www.interactivebrokers.de and www.interactivebrokers.co.uk

    this ones are fast as usual. ping, tracert also ok with them.

    The problem is that the forum and the TWS software itselfs comes from .com. i.e unreachable. (If I select bulletin board or TWS login, the site is redirected to .com)

    ??? :mad:

    Can you please post a traceroute to the .com site (in command prompt: tracert www.interactivebrokers.com)
     
  7. Tintin92

    Tintin92

    Exactly the same here.

    Regards,
     
  8. Works for me.
     
  9. torel

    torel

    kiwi, tintin,

    can you pls post a traceroute? (enough for some hops far from your mashine)
     
  10. Tintin92

    Tintin92



    C:\Documents and Settings\pierre>tracert www.interactivebrokers.com

    Détermination de l'itinéraire vers www.interactivebrokers.com [206.106.137.3]
    avec un maximum de 30 sauts :

    1 * * * Délai d'attente de la demande dépassé.
    2 * * * Délai d'attente de la demande dépassé.
    3 * * * Délai d'attente de la demande dépassé.
    4 * * * Délai d'attente de la demande dépassé.
    5 * * * Délai d'attente de la demande dépassé.
    6 * * * Délai d'attente de la demande dépassé.
    7 * * * Délai d'attente de la demande dépassé.
    8 * * * Délai d'attente de la demande dépassé.



    Tintin92
    http://groups.google.com/group/JavaTraders
    All about Java and trading softwares.
     
    #10     Apr 18, 2007