Agreed, but not for all cases...... Option is option. IB can offer the option to its client. It is up to client to decide (and pay for the service).....
The issue as I understood it was cost. Printing costs money, and it's a hassle. Which is fine. And why I don't understand getting paper statements in the mail .
So, just offer the option to its clients and let clients pay for it if client want to have the paper statement.
Sounds reasonable to me. Even make it $10 or $20 a statement to deter most people. Then again for the longest time IB said it was impossible to allow 24/7 logins, and out of the blue they allow them. I'm glad they did, but I don't think all their decisions are always rational. Still, I prefer them to any other broker I've used.
Hey be careful what you wish for. There's a guy in another thread who had IB come to his house and slap his grandma!