When I logged out Friday, everything was fine. Sunday night I got stopped out and for some reason the loss didn't show up in the realized PnL column. I fooled around with everything I could think of and finally initiated a chat. The little girl told me IB didn't know if I was trading or simply making a currency conversion and therefore to honor my privacy my PnL was not being displayed. I told her I was not a private person and that was OK just like it was Friday and all I wanted to do was go back to the way it was. She got another expert on and the new expert told me I need to compute the loss myself because that was the only accurate way. I asked, so you mean the numbers in my unrealized column are not accurate? By how much are they usually off? And anyway, I don't care, I'll be happy with just a ball park number if you can tell me how to return my account window back to the way it was just a day ago. She sent to another guy. He said I nwas probably not running a recent version of TWS. I told him I updated last week and the new version worked just great like the old one did and all I wanted was to view my realized PnL. He said if I made a new trade it would wipe it out. I assured him I had not made a new trade. He said I probably have too many positions. I said, OK, which one do I need to close to fix the problem. On and on for hours. The language barrier was ok, I can deal with that, but I guess the line to India was not too stable last night and it kept going down, over and over again. Keep in mind, This is a realized loss I am talking about, not a profit, so I am not really oozing with patience. They told me it resets at midnight. I told them, yes I know, that's why I'd like to fix this before the clock strikes 12. They told me just to use my account statement. The clock struck 12 and I politely said, for crying out loud, I'll just call back in the morning and maybe then I can get someone who understands what I am trying to get help with. Other than that, the service is great. I just wish I didn't have to calculate pip values and go back 3 days looking for my entry and then subtract it from my exit to make sure I lost as much as I was intending to lose.