IB Login

Discussion in 'Interactive Brokers' started by plugger, Oct 3, 2007.

  1. Craig66

    Craig66

    Cheers for that.
    Another update, from the log...

    PO 19:37:18:576 JTS-Login-4: NextConnectTime: 19:37:32:625 base=150000 range = 20000 random: 6344
    PO 19:37:32:593 JTS-Login-4: Connecting host=gw1.ibllc.com port=4000 ssl=false timeout=0
    PO 19:37:34:857 JTS-Login-4: Error: creating socket failed - java.net.UnknownHostException: gw1.ibllc.com

    So for some reason it is unable to resolve gw1.ibllc.com during the reconnection process.
     
    #31     Oct 4, 2007
  2. rcj

    rcj

    #32     Oct 4, 2007
  3. Craig66

    Craig66

    I'll give that a shot as well, when I can't connect I can ping the IB IP address, but am unable to resolve the name.
     
    #33     Oct 4, 2007
  4. If your ISP's dns server is down (or some similar issue) that could happen.

    Who is your ISP?

    Once you've identified the IB addresses you are calling then get their IP numbers (that way it doesnt need to get a translation of name to number from the dns server).

    Then you can find out if its "cant translate the name" when you ping the name or "cant reach the host" when you ping the host by number

    when i check gw1.ibllc.com the ip address (not the name) is 208.245.107.3 .... you can see that with ping plotter freeware.


    Note: i see ur new post. If you can ping the address but not the name that suggests a DNS problem ... I'd suggest calling your ISP.
     
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    #34     Oct 4, 2007
  5. Craig66

    Craig66

    My ISP is Orcon.

    Where do I configure the server address for TWS?

    BTW, cheers for all the help guys.
     
    #35     Oct 4, 2007