I am hoping that by the time this message gets posted that I will be able to log in. Typically I am able to log in on Sunday night by around 4:30 (2 hours before the start of the Globex session) but 45 minutes later it is a no go. On the hunch that the new version would work (which some have reported problems with) I installed it on a separate computer but still get no connection. Anyone else having problems logging in?
I too have had trouble logging in, but my problems are greater than just one day. I also have had trouble on saturdays... Perhaps I just hadn't noticed that I was unable to logon to IB on saturdays because I haven't tried before.... When are they supposed to be available?
For the futures server, my experience is that the live TWS server is unavalable after the Friday night update (about 11:45) until Sunday at about 4:00 PM when it becomes avaliable again. I'm still getting nothing at 15 mins to 6:30 on the newest version and on the previous version.
Just got off the IB chat. They said it would be fixed in 5-10 mins and lo and behold it is now working 5 mins later. WTG IB!!!!
Off the IB homepage click on the "Contact IB" button at the top or go to: (mind the wrap) http://www.interactivebrokers.com/html/companyInfo/helpDesk.html
I haven't gotten the IB Chat feature to work in weeks.... neither netscape 6 or IE 5.5 seem to be able to load it properly. Is anyone else having this problem???
From my experience IB is up and running for Futures between the following hours (Eastern time): Mon-Fri 12:30 A.M. - 11:50 P.M. Saturday Closed Sunday 4:30 PM - 11:50 P.M.