IB LOGIN problems today

Discussion in 'Interactive Brokers' started by Trade_Cents, Apr 25, 2002.

  1. ddefina

    ddefina

    I have a backup, but when you don't know your current position, you can't hedge it. Sounds like they need to redesign the Internet backbone system to be more redundant?
     
    #21     Apr 25, 2002
  2. Oh come on!

    The problem was not IB's fault, and they DID re-route within 30min. I'd say that's pretty good.

    You try and run a broker with IB's client base and see how quickly YOU can re-route.

    I still love you, IB. :)
     
    #22     Apr 25, 2002
  3. IB is not alone. RealTick has had major problems today as well. QCharts running fine. That's a switch.
     
    #23     Apr 25, 2002
  4. LOL :D

    Very strange indeed!
     
    #24     Apr 25, 2002
  5. hans130

    hans130

    I am trading with this broker and had no problems today.

    Hans
     
    #25     Apr 25, 2002
  6. def

    def Sponsor

    IB does have two ISP's (UUnet and Sprint).

    There were two UUnet failures today. The first one automatically swtiched within 30 seconds to 2 minutes. The second time, the auto fall back failed. I don't understand the tech stuff on this but an engineer had to manually force UUnet to disconnect to release the circuit.
     
    #26     Apr 25, 2002
  7. Hi def,

    I wonder if Globex stop orders have been affected yesterday.
    Did you read ddefina´s post in thread IB Downtime ?
     
    #27     Apr 26, 2002
  8. def

    def Sponsor

    I have no clue. Re: stops they will be moved to the globex servers shortly. The programmer assigned to the task took some time off as he became a new dad. He's back now and said he'll do it. Don't pin me on a date as I don't have one.
     
    #28     Apr 26, 2002
  9. ddefina

    ddefina

    To be fair, it may have been a stop-limit order I placed, so its possible it didn't fill for that reason. I tested the regular stop orders, and they seem to fill on the penny, so I'll probably just use those for protection.
     
    #29     Apr 26, 2002
  10. Today (not the first time) i get logged off for 10 or 15 seconds and then re-connected. This happens every about every ten minutes. Very annoying. Does this happen to any one else??
     
    #30     Apr 26, 2002