IB Live Chat

Discussion in 'Retail Brokers' started by newbunch, Sep 30, 2005.

  1. I can't get Live Chat to work on Internet Explorer, but it works on Firefox. Any ideas why?
     
  2. why not call IB at their toll free number
    and ask them ?
     
  3. I did, but they weren't too helpful. I'll just have to use Firefox or the phone.
     
  4. I have tried to get a hold of their Live Chat several times but none worked. Even though it said that there was 0 people ahead of me. I will try Firefox next time to see what happens.

    Eric
     
  5. Maybe it was just waiting for rep and I got lucky when I tried it on Firefox. Either way, I am not impressed by IB's customer service. Thank God I don't need to use it very often.
     
  6. gr8stock

    gr8stock

    I had this problem. You need to disable all Pop-up blockers in your computer. In Internet Explorer, go to Tools, Pop-up blocker.
    Also if you have Google tool bar it has blocker as well.