I have tried to get a hold of their Live Chat several times but none worked. Even though it said that there was 0 people ahead of me. I will try Firefox next time to see what happens. Eric
Maybe it was just waiting for rep and I got lucky when I tried it on Firefox. Either way, I am not impressed by IB's customer service. Thank God I don't need to use it very often.
I had this problem. You need to disable all Pop-up blockers in your computer. In Internet Explorer, go to Tools, Pop-up blocker. Also if you have Google tool bar it has blocker as well.