IB is down, has been for the last 20 minutes

Discussion in 'Retail Brokers' started by newestmember, Nov 7, 2003.

  1. Momento

    Momento

    must of been a regional prob. No problem here.
     
    #21     Nov 7, 2003
  2. my account has been on and off at least 5 times today. I,m getting pretty damn sick of it too.
     
    #22     Nov 7, 2003
  3. where is Def when y ou need him? :p
     
    #23     Nov 7, 2003
  4. dbphoenix

    dbphoenix

    I don't mind the outages per se. This is nothing compared to several years ago when I had dial-up. But I wish they'd use their System Status properly and not give the impression that it's all the user's fault/problem. If a server or two or several are down, then say so. That would at least save a wasted phone call.
     
    #24     Nov 7, 2003
  5. Please give Def a break since he is in Hong Kong time (13 hours ahead of us in the East Coast.
     
    #25     Nov 7, 2003
  6. franklin

    franklin

    second that - I can't actually remember last time when the problem wasn't on their end (based on fact that data from other sources continues without interruption)

    I do think outage rate with IB is way too high for traders trading in short time frames - something like once per week for significant period during busiest trading hours - I don't understand why they don't give fixing this a higher priority
     
    #26     Nov 7, 2003
  7. This week was a problem for the gw5 server, but overall uptime has been very high. And I'm watching all day.
     
    #27     Nov 8, 2003